Web3 Observability: From Blockchain Blind Spots to Total Clarity
Stop reacting to failures. Our AI-powered platform provides end-to-end visibility across your entire decentralized stack, so you can innovate with confidence.
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Why Partner with Errna for Web3 Observability?
Generic monitoring tools weren't built for the complexities of decentralization. We provide a purpose-built platform and expert guidance to ensure your Web3 applications are performant, secure, and reliable, giving you the confidence to scale.
Purpose-Built for Web3
Our platform isn't a repurposed IT tool. It's designed from the ground up to understand the unique architecture of decentralized systems, from smart contract execution to P2P network latency.
AI-Powered Insights
We go beyond dashboards. Our AI engine automatically detects anomalies, identifies root causes, and provides predictive insights, turning overwhelming data into clear, actionable intelligence.
Unified On-Chain & Off-Chain
Stop juggling tools. We correlate on-chain events with off-chain infrastructure performance (APIs, servers, databases) to give you a single, holistic view of your application's health.
Proactive Security & Threat Intel
Don't wait for an exploit. We monitor for suspicious transaction patterns, smart contract vulnerabilities, and infrastructure threats in real-time, helping you secure assets and protect users.
Expert-Led Managed Services
Your team is busy building. Our expert SREs and blockchain engineers can manage the platform for you, acting as an extension of your team to ensure 24/7 reliability and rapid incident response.
Unmatched Performance Tuning
Slow dApps lose users. We pinpoint performance bottlenecks, from inefficient smart contracts and high gas fees to slow API responses, helping you deliver a seamless user experience.
Scalable, Multi-Chain Architecture
Whether you're on Ethereum, Solana, Polygon, or a custom L2, our platform scales with you. We provide consistent, high-fidelity monitoring across any EVM and non-EVM compatible chain.
Actionable Compliance Reporting
Navigate the complex regulatory landscape with ease. We provide auditable logs and reports that simplify compliance and demonstrate operational integrity to stakeholders and regulators.
Accelerated Development Cycles
Ship with confidence. By providing immediate feedback on performance and security in pre-production environments, we help your developers catch issues early, reducing bugs and speeding up time-to-market.
Our Comprehensive Web3 Observability Services
We offer a complete suite of services to illuminate every corner of your decentralized stack. From infrastructure health to user experience, we provide the tools and expertise to ensure your Web3 project succeeds.
Real-Time Smart Contract Monitoring
Gain deep visibility into your smart contracts' execution, state changes, and events. Detect errors, performance degradation, and unexpected behavior before they impact users or funds.
- Live monitoring of function calls, errors, and gas consumption.
- Custom alerts for specific contract events and state changes.
- Historical analysis of contract interactions and performance trends.
End-to-End Transaction Tracing
Follow transactions from the user's wallet through your front-end, back-end APIs, and across multiple smart contracts to pinpoint failures and bottlenecks with precision.
- Visualize the entire lifecycle of a user interaction.
- Correlate front-end errors with specific on-chain transactions.
- Drill down into failed transactions to identify the exact point of failure.
Full-Stack Node & Infrastructure Health
Ensure your foundational infrastructure is robust and reliable. We monitor the health, performance, and synchronization of your nodes, RPC endpoints, and supporting cloud services.
- Monitor CPU, memory, disk, and network I/O for all nodes.
- Track block height, peer count, and sync status to prevent chain forks.
- Get alerted to RPC endpoint errors and latency spikes.
Multi-Chain & L2 Monitoring
Manage complexity with a unified view across all your networks. Our platform supports major L1s, L2s, and sidechains, providing consistent monitoring and alerting in one place.
- Single dashboard for Ethereum, Polygon, Arbitrum, Solana, and more.
- Monitor cross-chain bridge transactions and relayer health.
- Compare performance and cost metrics across different chains.
dApp Performance & User Experience Analytics
Understand how users interact with your dApp and identify friction points. We track key performance indicators from the front-end to the blockchain to help you optimize the user journey.
- Measure page load times, API response latency, and wallet connection speed.
- Analyze user flows to identify drop-off points and conversion funnels.
- Segment performance data by browser, device, and geographic location.
Gas Fee & Transaction Cost Optimization
Reduce operational costs and improve user experience by minimizing gas fees. We analyze your smart contracts and transaction patterns to identify and recommend optimizations.
- Identify gas-intensive functions within your smart contracts.
- Model the impact of code changes on transaction costs.
- Provide real-time gas price tracking and recommendations for transaction timing.
API & Microservice Monitoring
Ensure the off-chain services that power your dApp are fast and reliable. We monitor the performance of your APIs, indexers, and other critical back-end components.
- Track API request rates, error rates, and latency (P95, P99).
- Create service dependency maps to visualize data flow.
- Set up synthetic tests to proactively check endpoint availability.
Oracle & Data Feed Reliability
For DeFi and other data-dependent protocols, oracle integrity is paramount. We monitor the health, accuracy, and latency of your data feeds to prevent costly failures.
- Validate data freshness and consistency from multiple sources.
- Alert on significant price deviations or non-responsive oracles.
- Track the performance of oracle update transactions on-chain.
AI-Driven Anomaly & Threat Detection
Leverage machine learning to automatically identify suspicious activity. Our system learns your protocol's normal behavior and alerts you to deviations that could indicate an attack.
- Detect unusual transaction volumes, token movements, and contract calls.
- Identify potential flash loan attacks or economic exploits in real-time.
- Flag access control violations and privileged function abuse.
Real-Time Security Alerting & Incident Response
Go from detection to resolution in minutes. We provide high-fidelity, context-rich alerts integrated with your team's workflow (Slack, PagerDuty) for rapid response.
- Customizable alert policies based on severity and system component.
- Automated incident runbooks and escalation procedures.
- Integration with security information and event management (SIEM) systems.
Governance & DAO Monitoring
Ensure the integrity of your decentralized governance process. We monitor proposal creation, voting patterns, and treasury transactions to safeguard community assets.
- Track voter participation and identify potential wallet-splitting.
- Alert on critical proposals or changes to governance parameters.
- Provide a transparent, auditable history of all governance actions.
Compliance & Audit Trail Reporting
Simplify regulatory reporting and due diligence. We generate comprehensive, immutable audit trails of all system activities, transactions, and governance decisions.
- Automated reporting for AML/CFT and transaction monitoring.
- Exportable data logs for internal audits and external regulators.
- Secure, long-term storage of all observability data.
Predictive Analytics & Capacity Planning
Stay ahead of growth. We use historical data to forecast future demand on your infrastructure, helping you scale resources proactively and avoid performance degradation.
- Forecast transaction volume, user growth, and node resource needs.
- Identify scaling bottlenecks before they impact production.
- Optimize cloud spending by aligning capacity with actual demand.
Custom Dashboarding & Business Intelligence
Translate technical metrics into business KPIs. We build custom dashboards for all stakeholders, from engineers to executives, to track the metrics that matter most to your success.
- Track key growth metrics like Daily Active Users (DAU) and Total Value Locked (TVL).
- Visualize user retention, feature adoption, and protocol revenue.
- Integrate with business intelligence tools like Tableau or Power BI.
24/7 Managed SRE & Incident Command
Let our experts handle the operational burden. Our global team of Site Reliability Engineers provides round-the-clock monitoring and acts as first responders for any critical incidents.
- Guaranteed SLAs for alert response and incident resolution.
- Proactive system health checks and performance tuning.
- Detailed post-incident reports and root cause analyses.
Ready to Eliminate Your Web3 Blind Spots?
Don't let a preventable issue threaten your protocol's success. Schedule a free, no-obligation consultation with our Web3 observability experts today and see how we can bring clarity and confidence to your operations.
Get Your Free ConsultationOur 4-Step Observability Implementation Process
We follow a proven, streamlined process to integrate our platform and deliver actionable insights quickly, ensuring minimal disruption and maximum value for your team.
1. Discover & Architect
We begin with a deep dive into your specific architecture, goals, and pain points. Our experts map out your entire on-chain and off-chain stack to design a tailored monitoring strategy.
2. Integrate & Ingest
Our team seamlessly integrates our lightweight data collectors into your environment. We configure data ingestion from your nodes, smart contracts, APIs, and front-end to capture a complete data set.
3. Correlate & Visualize
This is where the magic happens. Our platform automatically correlates disparate data streams into a unified view. We build custom dashboards and alert policies that reflect your key business and operational metrics.
4. Optimize & Evolve
Observability is an ongoing journey. We continuously work with your team to refine dashboards, tune alerts, and leverage new insights to proactively optimize performance, security, and cost-efficiency.
Success Stories: Real-World Impact
See how we've helped leading Web3 projects move from reactive firefighting to proactive optimization, securing millions in assets and ensuring a flawless user experience.
DeFi Lending Protocol Prevents $2M Exploit
Client Overview: A rapidly growing DeFi lending protocol with over $500M in TVL, facing challenges in monitoring complex, cross-chain interactions and identifying potential economic exploits before they could be executed.
"Errna's platform didn't just give us data; it gave us foresight. The AI-driven anomaly detection flagged a suspicious transaction pattern that our manual checks would have missed. They helped us prevent what could have been a catastrophic loss."
- Alex Royce, CTO, NexusFiKey Challenges:
- Lack of real-time visibility into oracle price feed deviations.
- Difficulty in tracing transactions across multiple smart contracts and L2s.
- Alert fatigue from generic monitoring tools, masking real threats.
- Inability to simulate the impact of new governance proposals on protocol security.
Our Solution:
- Deployed real-time monitoring on all core smart contracts and oracle data feeds.
- Implemented AI-powered anomaly detection trained on the protocol's specific transaction patterns.
- Created a unified dashboard correlating on-chain data with off-chain API performance.
- Established an automated incident response workflow that alerted the core team via a private Slack channel with actionable details.
Web3 Gaming Platform Boosts User Retention
Client Overview: A popular play-to-earn (P2E) gaming platform struggling with user churn due to slow transaction times, high gas fees, and intermittent infrastructure failures during peak loads.
"Our user base was growing, but so were the complaints about lag and failed transactions. Errna helped us pinpoint the bottlenecks in our infrastructure and smart contracts, leading to a much smoother and more enjoyable player experience."
- Ava Lyons, Head of Operations, PixelVerseKey Challenges:
- Frequent RPC node failures causing game interruptions.
- High latency in minting in-game assets (NFTs).
- Inability to correlate player-reported issues with specific back-end or on-chain events.
- Unpredictable gas fee spikes frustrating players.
Our Solution:
- Implemented end-to-end transaction tracing from the game client to the blockchain.
- Set up proactive health checks and load balancing for their RPC node cluster.
- Analyzed smart contracts for gas optimization opportunities, identifying several inefficient loops.
- Created a user experience dashboard tracking key metrics like "time-to-mint" and transaction success rate.
NFT Marketplace Achieves 99.99% Uptime
Client Overview: A high-volume NFT marketplace preparing for a major collection drop, concerned about their platform's ability to handle a massive surge in traffic and transactions without crashing.
"The launch was flawless, which was a first for us. The visibility Errna provided during load testing and the real-time monitoring during the drop were invaluable. We handled peak traffic without a single minute of downtime."
- Carter Fleming, Founder, MintFactoryKey Challenges:
- Previous launches were plagued by downtime and API errors.
- Difficulty in load testing the entire stack, including on-chain components.
- Blind spots in their image hosting and metadata API performance.
- Slow indexing of new NFTs, leading to a poor user experience post-mint.
Our Solution:
- Conducted a comprehensive pre-launch performance audit and capacity planning exercise.
- Deployed full-stack monitoring across their web servers, APIs, indexers, and nodes.
- Set up synthetic monitoring to constantly test key user flows like bidding and listing.
- Provided a dedicated "mission control" dashboard for the launch event, tracking all critical metrics in real-time.
Technology Stack & Integrations
We integrate with the tools and platforms you already use, providing a seamless observability experience across your entire Web3 and cloud-native ecosystem.
See Our Platform in Action
Words and diagrams can only show so much. Schedule a live, personalized demo to see exactly how our Web3 observability platform can provide clarity, security, and performance for your specific protocol or dApp.
Schedule My Live DemoWhat Our Clients Are Saying
"The level of detail is incredible. We were able to trace a single user's failed transaction through three microservices and two smart contracts to find the root cause in under five minutes. That used to take us half a day."
"As a founder, I need to trust my tech. Errna gives me a single dashboard to see the health of our entire platform, from user growth to node performance. It's peace of mind in a box."
"Their managed services team is top-notch. They're not just monitoring; they're actively suggesting improvements. They helped us re-architect our event listener for a 30% cost saving."
"The security alerts are a game-changer. We were notified of a potential oracle manipulation attempt and were able to pause the affected market before any funds were lost. The platform paid for itself in that single event."
"We serve enterprise clients who demand reliability. Errna's compliance reporting and uptime metrics are crucial for our due diligence process and give our partners confidence in our platform."
"Onboarding was surprisingly easy. Their team worked closely with ours, and we had meaningful data flowing into our dashboards within the first week. The support has been exceptional."
Meet Our Web3 Observability Experts
Our team consists of seasoned veterans in blockchain engineering, site reliability, and cybersecurity. We're not just a software provider; we're your partners in building a more reliable and secure decentralized future.
Vikas J.
Divisional Manager, Certified Expert Ethical Hacker, Enterprise Cloud & SecOps Solutions
Akeel Q.
Manager, Certified Cloud Solutions & AI/ML Specialist, expert in distributed systems monitoring.
Prachi D.
Manager, Certified Cloud & IoT Solutions Expert, specializing in real-time data ingestion and stream processing for Web3.
Vishal N.
Manager, Senior Data Scientist (AI/ML), architect of our predictive analytics and anomaly detection engines.
Awards & Recognition
Flexible Engagement Models
We offer a range of engagement models designed to fit your team's size, expertise, and operational needs. Choose the level of support that's right for you.
Platform as a Service (PaaS)
Ideal for teams with existing DevOps/SRE capabilities who want to leverage our powerful, purpose-built observability platform.
- Full access to the Errna Web3 Observability Platform.
- Comprehensive documentation and API access.
- Standard email and chat support.
- Onboarding and initial configuration assistance.
Managed Observability
Perfect for teams that want to focus on building, not operations. We manage the platform, configure alerts, and provide actionable insights.
- Includes everything in PaaS.
- Proactive dashboard creation and maintenance.
- Expert tuning of alert policies to reduce noise.
- Monthly performance and security review meetings.
Dedicated SRE Team
Our most comprehensive offering. A dedicated team of our expert SREs integrates with your team to provide 24/7 monitoring and incident response.
- Includes everything in Managed Observability.
- 24/7/365 on-call support and incident command.
- Guaranteed Service Level Agreements (SLAs).
- Direct access to a dedicated Slack channel with our engineers.
Frequently Asked Questions
While Prometheus and Grafana are excellent open-source tools, they require significant effort to set up, configure, and maintain for the unique challenges of Web3. Our platform comes with purpose-built collectors for on-chain data, pre-configured dashboards for dApps and nodes, and an AI engine that correlates on-chain and off-chain data automatically. We provide a managed, out-of-the-box solution that saves your team hundreds of hours in engineering effort.
We support all major EVM-compatible chains, including Ethereum, Polygon, BNB Chain, Arbitrum, and Optimism. We also have native support for leading non-EVM chains like Solana. Our platform is extensible, and we are constantly adding support for new L1s and L2s based on client demand.
Our data collectors are designed to be extremely lightweight and efficient. For on-chain data, we primarily use non-intrusive methods by connecting to RPC endpoints. For off-chain infrastructure, our agents typically consume less than 1-2% of CPU and a minimal amount of memory, ensuring no noticeable impact on your application's performance.
Security is our top priority. All data is encrypted in transit and at rest. We adhere to strict access control policies (RBAC) and are compliant with standards like SOC 2 and ISO 27001. We never access your private keys or sensitive user data; our platform focuses solely on operational and performance metrics.
Our onboarding process is designed to be fast and efficient. For most projects, we can have initial data flowing and basic dashboards set up within a few days. A full, customized implementation with tailored alerts and reports typically takes 1-2 weeks, depending on the complexity of your stack.
Yes. Our platform is flexible and can be deployed to monitor enterprise-grade private or consortium blockchains, such as Hyperledger Fabric or Corda. We work with your team to configure secure data collection within your private network environment.
Get Started with a Clearer View of Your Web3 Stack
Fill out the form below to request a free consultation or a personalized demo. Our team will get back to you within 24 hours to discuss your specific needs and how we can help you achieve your goals.
Contact Information
Reach out to us directly or use the form to schedule a call. We're here to answer your questions.
- +1-855-673-0247
- info@errna.com
- 2880 Zanker Road, #203, San Jose, CA 95134, USA