Stop guessing what your users want. Deploy intelligent, adaptive experiences that predict intent and deliver value in real-time.
Start Your Transformation
The era of broad segmentation is over. Today’s customers expect you to know them, anticipate their needs, and serve them instantly. If you are still relying on static rules and manual cohorts, you are leaving money on the table. We engineer AI-driven personalization ecosystems that ingest data, understand context, and deliver the 'next best action' automatically. From predictive product recommendations to dynamic pricing and sentiment-aware support, our solutions turn every interaction into a conversion opportunity. We don't just build models; we integrate them into your existing stack to drive measurable growth in LTV, retention, and AOV.
Differentiating factors that drive success.
We don't just write code; we engineer business lifts. Every algorithm we deploy is tied to a KPI—whether that's reducing churn by 15% or increasing AOV by 20%.
AI is only as good as the data it feeds on. We clean, structure, and unify your data silos first, ensuring your personalization engine runs on high-octane fuel.
Personalization shouldn't feel creepy or illegal. We build strictly compliant systems (GDPR, CCPA, HIPAA) that respect user consent while delivering relevance.
You don't need to rip and replace. Our solutions integrate smoothly with your existing CRM, ERP, and CMS platforms via robust, scalable APIs.
Batch processing is too slow for today's buyer. We build edge-ready and cloud-native systems that process intent and deliver experiences in milliseconds.
From Machine Learning engineers to UI/UX designers who understand behavioral psychology, we provide the complete cross-functional team needed for success.
We aren't tied to one platform. Whether you use AWS, Azure, Google Cloud, or open-source tools, we build what's best for your specific infrastructure.
We validate value fast. Our agile pods can deploy a proof-of-concept personalization model in weeks, allowing you to test and iterate without massive upfront risk.
Our solutions are built to handle millions of concurrent users and petabytes of data, ensuring your personalization engine grows with your business.
Move beyond 'customers who bought this also bought that.' We build deep learning models that analyze browsing history, purchase patterns, and contextual signals to suggest the perfect product at the perfect time.
Maximize margins without sacrificing volume. Our AI algorithms analyze demand, competitor pricing, and user price sensitivity to adjust pricing in real-time for optimal conversion.
Stop losing customers before they leave. We analyze behavioral markers to identify at-risk users and trigger automated, personalized retention campaigns to win them back.
Send emails people actually want to open. We use NLP and behavioral data to generate personalized subject lines, send times, and content blocks for every single subscriber.
Provide 24/7 support that feels human. Our conversational AI agents understand intent, remember past interactions, and resolve complex queries without human intervention.
Know exactly how your customers feel. We deploy NLP models to monitor social media, reviews, and support tickets, giving you real-time insights into brand sentiment.
Let users search with their eyes. We implement computer vision technology that allows customers to upload photos and find similar products in your catalog instantly.
Capture the voice commerce market. We optimize your platform for voice search and build custom skills/actions that provide personalized responses via smart speakers.
Serve the right ad to the right person at the right second. Our systems analyze live session data to adjust on-site content, banners, and offers instantly.
Guide your customers to value. We build decision engines that determine the single most effective action to take next for each customer, whether it's a support call, a sales offer, or a tutorial.
Scale your content production infinitely. We use LLMs to generate personalized product descriptions, blog posts, and ad copy tailored to specific user segments.
Connect the dots across channels. We use AI to track and influence the customer journey across web, mobile, email, and in-store, ensuring a consistent narrative.
Reward behavior that matters. AI analyzes redemption patterns to design personalized reward tiers and offers that maximize engagement and minimize liability.
Stop burning cash on bad clicks. We integrate AI with your ad platforms to automate bidding strategies and audience targeting based on predicted LTV.
Bring digital intelligence to the physical world. We use beacons, Wi-Fi, and IoT sensors to recognize customers in-store and push personalized offers to their mobile devices.
A leading fashion retailer with over 5 million monthly visitors was struggling with low conversion rates and generic product discovery.
The client relied on manual curation and static rules for product recommendations, leading to poor relevance and missed cross-sell opportunities.
We deployed a custom deep-learning recommendation engine that utilized collaborative filtering and image recognition to suggest visually similar and complementary items in real-time.
A fast-growing mobile banking app noticed a spike in user drop-offs after the initial onboarding period.
The client had no visibility into why users were leaving or which users were at risk until they had already closed their accounts.
We built a predictive churn model using Random Forest algorithms to score users based on engagement patterns and triggered personalized in-app incentives for high-risk segments.
A project management software company was struggling to convert free trial users into paid subscribers.
The onboarding process was one-size-fits-all, overwhelming new users with features they didn't need and hiding the ones they did.
We implemented a Next-Best-Action (NBA) framework that analyzed user role and behavior to dynamically adjust the onboarding walkthrough and suggest specific features.
"Errna's team is technically brilliant. They took our messy data and turned it into a personalization engine that actually works. Highly recommended."
"We saw a massive jump in bookings after implementing their dynamic pricing and recommendation models. They understand the travel business."
"Professional, compliant, and fast. Errna helped us personalize our client intake process without compromising on security or privacy."
"The ROI was clear from month one. Their AI expertise helped us compete with the giants in our space. A true strategic partner."
"Errna delivers. Their ability to integrate complex AI models into our existing app architecture was impressive. Great communication throughout."
"As a startup, we needed speed and expertise. Errna provided both. Their personalized health insights engine is the core of our product."
Manager, Certified Cloud Solutions Expert
Certified AI & Machine Learning Specialist, Quantum Computing Expert (IBM's Qiskit, Google's Cirq, and Rigetti's Pyquil).
Manager, Certified Cloud & IOT Solutions Expert
Expert in Artificial Intelligence Solutions, Quantum Computing Expert (IBM's Qiskit, Google's Cirq, and Rigetti's Pyquil).
Manager, Certified Hyper Personalization Expert
Senior Data Scientist (AI/ML) specializing in predictive modeling and behavioral analytics.
Founder & CFO
Expert Enterprise Architecture Solutions - For Startups and SMEs to Large Organizations.
Enterprises needing a dedicated, cross-functional AI team.
Timeline: Ongoing (Monthly Retainer)
Get StartedSpecific use cases like 'Recommendation Engine Setup'.
Timeline: 8–12 Weeks
Get QuoteTeams that need specific skills to fill gaps.
Timeline: Flexible
Hire TalentWe use pre-built accelerators and a phased 'crawl-walk-run' approach to deliver a working MVP in weeks, not years.
Our data engineering teams clean, normalize, and enrich your existing data as part of the implementation process.
Yes. We build with 'Privacy by Design' principles, ensuring all personalization engines respect consent and regulatory boundaries.